Avaya

6211 · Question #15

Where is the administration of outbound campaigns and management of dialing lists performed?

The correct answer is B. Avaya Aura® Contact Center. https://downloads.avaya.com/css/P8/documents/100172957

Implementing Contact Center Features and Services

Question

Where is the administration of outbound campaigns and management of dialing lists performed?

Options

AContact Center Multimedia Server
BAvaya Aura® Contact Center
CAvaya Proactive Outreach Manager
DAvaya Aura® Media Server

How the community answered

(40 responses)

A
10% (4)
B
70% (28)
C
15% (6)
D
5% (2)

Explanation

https://downloads.avaya.com/css/P8/documents/100172957

Topics

#outbound campaigns#dialing lists#Proactive Outreach Manager#campaign administration

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