Avaya
6211 · Question #14
Where are all agents used in the Avaya Aura® Contact Center POM integration administered?
The correct answer is C. Avaya Proactive Outreach Manager. https://downloads.avaya.com/css/P8/documents/101058499
Configuring Agents, Skills, and Routing Strategies
Question
Where are all agents used in the Avaya Aura® Contact Center POM integration administered?
Options
- AAvaya IQ
- BAvaya Aura® Experience Portal
- CAvaya Proactive Outreach Manager
- DContact Center Manager Administration
How the community answered
(31 responses)- A3% (1)
- B6% (2)
- C77% (24)
- D13% (4)
Explanation
Topics
#POM integration#agent administration#Proactive Outreach Manager#AACC integration
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