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Avaya

6209 · Question #54

6209 Question #54: Real Exam Question with Answer & Explanation

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Question

In an Avaya AuraTM Contact Center, what does enabling Open do?

Options

  • AIt permits agents to utilize the Avaya Open Queue?Desktop for agent skills that have agents
  • BIt allows third parties including Contact Center Multimedia (CCMM) to create, read, and
  • CIt gives agents and Call Center supervisors the ability to manage multiple simultaneous
  • DIt provides extended call queuing functionality for the Avaya AuraTM Contact Center by

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