Avaya
6209 · Question #30
What is the sequence that components use when handling the routing on an E-mail contact with Avaya Aura Contact Center?
The correct answer is B. E-mailManager> CCMM Database > Multimedia Contact Manager Client > CMS. See the full explanation below for the reasoning.
Question
What is the sequence that components use when handling the routing on an E-mail contact with Avaya Aura Contact Center?
Options
- AE-mailManager> Multimedia Contact Manager Client > CCMM Database > CMS
- BE-mailManager> CCMM Database > Multimedia Contact Manager Client > CMS
- CCCMM Database > E-mailManager> Multimedia Contact Manager Client > CMS
- DCCMM Database > Multimedia Contact Manager Client > E-mailManager> CMS
How the community answered
(45 responses)- A2% (1)
- B76% (34)
- C16% (7)
- D7% (3)
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