Which statement regarding Contact Center Multimedia (CCMM) transactions and agent capacity are true?

Question

Options

• ACCMM supports up to 12000 transactions per hour with a maximum of 500 active multimedia
• BCCMM supports up to 1200 transactions per hour with a maximum of 200 active multimedia
• CCCMM supports up to 6000 transactions per hour with a maximum of800 active multimedia
• DCCMM supports up to 12000 transactions per hour with a maximum of3000 active multimedia
• ECCMM supports up to 8000 transactions per hour with a maximum of800 active multimedia

• A
  9% (5)
• B
  2% (1)
• C
  15% (8)
• D
  70% (37)
• E
  4% (2)

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