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6201 · Question #61
6201 Question #61: Real Exam Question with Answer & Explanation
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Question
A customer has 3 ACDs on CMS. ACD1 is in the Eastern timezone; ACD2 is the central time zone, and ACD3 is the Pacific Time zone. The Master clack is in the Central time zone. The users look at a historical daily report for ACD3 and the total calls are less than the inter valtotals for the same skill and date. Which statement describes why they donot match?
Options
- AThe nightly archiver for ACD3 failed to run successfully.
- BThe nightly backup was in contention far the nightly archiver forACD3.
- CThe nightly archiver far ACD3 ran before the day ended and only archived part of the day.
- DThe nightly archivers far ACD1 and ACD2 have not completeyet.
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