Avaya
6201 · Question #62
Which three statements describe the benefits of Best Service Routing (BSR)? (Choose three.)
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Question
Which three statements describe the benefits of Best Service Routing (BSR)? (Choose three.)
Options
- ABSR decreases titer workload across sites.
- BBSR balances and improves service across enterprise.
- CBSR improves agent utilization.
- DBSR creates a virtualized pool of agent resources.
- EBSR follows a specified strategy far skill selection.
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