Avaya
6201 · Question #2
A customer has 4 ACDs created on the CMS and requests changes on the communication link settings for the ACD 1. How is this accomplished?
The correct answer is C. cmssvcturn cms off but leave idson,emssve switch setup; make needed changed to ACD 1. See the full explanation below for the reasoning.
Question
A customer has 4 ACDs created on the CMS and requests changes on the communication link settings for the ACD 1. How is this accomplished?
Options
- Acmssvc turn cms off but leave ids on; cm-save delete AC01; cmsscreate ACD1 with new options.
- BAll changes are made inthe CM using the change cam proc screen
- Ccmssvcturn cms off but leave idson,emssve switch setup; make needed changed to ACD 1
- Demssve change authorizations; make needed changes to authorization
How the community answered
(27 responses)- A15% (4)
- B7% (2)
- C74% (20)
- D4% (1)
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