Avaya
6201 · Question #3
In which communication method form is the Call Distribution Method (far example, Expert agent Distribution Last Occupied Agent)
The correct answer is C. VDN farm. See the full explanation below for the reasoning.
Question
In which communication method form is the Call Distribution Method (far example, Expert agent Distribution Last Occupied Agent)
Options
- AAgent Login ID farm
- BHunt Group farm
- CVDN farm
- DVector farm
How the community answered
(32 responses)- A3% (1)
- B16% (5)
- C75% (24)
- D6% (2)
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