An administrator has assigned a purchased application to a new group of EP devices and enabled device-based-licensing. However none of the assigned devices could install the application Which…

The correct answer is D. VPP sToken has expired. The possible cause of this problem is that VPP sToken has expired. VPP (Volume Purchase Program) sToken is a token that allows Workspace ONE UEM to communicate with Apple's VPP service and manage purchased applications for iOS devices. If the VPP sToken expires or becomes…

Troubleshoot Application and Content Management

Question

An administrator has assigned a purchased application to a new group of EP devices and enabled device-based-licensing. However none of the assigned devices could install the application Which statement describes the possible cause of this problem?

Options

AVPP invites are not accepted
BDevices do not have Workspace ONE Hub installed
CApp Store is hidden.
DVPP sToken has expired.

How the community answered

(23 responses)

A
4% (1)
B
4% (1)
C
9% (2)
D
83% (19)

Explanation

The possible cause of this problem is that VPP sToken has expired. VPP (Volume Purchase Program) sToken is a token that allows Workspace ONE UEM to communicate with Apple's VPP service and manage purchased applications for iOS devices. If the VPP sToken expires or becomes invalid, Workspace ONE UEM will not be able to assign or distribute purchased applications to devices. The administrator should check and renew the VPP sToken if needed.

Topics

#VPP sToken#device-based licensing#iOS purchased apps#app assignment

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