5V0-62.22 · Question #51
An organization administrator started utilizing VMware Workspace ONE UEM to configure emails clients on managed Android, OS, and Windows devices. Windows and Android users can access their email…
The correct answer is D. The organization's Apple Push Notification certificate expired. The organization's Apple Push Notification certificate expired. The Apple Push Notification certificate is a certificate that allows Workspace ONE UEM to communicate with iOS devices using push notifications. Push notifications are required for iOS devices to check in and…
Question
An organization administrator started utilizing VMware Workspace ONE UEM to configure emails clients on managed Android, OS, and Windows devices. Windows and Android users can access their email inboxes. iOS device users are able to check in, but their email inbox fails to load:
What is the most likely cause of this issue?
Options
- AThe organization's Apple sToken expired.
- BThe profile that configures the email client is misconfigured.
- CThe organization group that assigns the email client is misconfigured.
- DThe organization's Apple Push Notification certificate expired.
How the community answered
(31 responses)- A6% (2)
- B3% (1)
- C13% (4)
- D77% (24)
Explanation
The organization's Apple Push Notification certificate expired. The Apple Push Notification certificate is a certificate that allows Workspace ONE UEM to communicate with iOS devices using push notifications. Push notifications are required for iOS devices to check in and receive email configuration profiles from Workspace ONE UEM. If the Apple Push Notification certificate expires or becomes invalid, iOS devices will not be able to check in or receive email configuration profiles, and their email inbox will fail to load. The administrator should check and renew the Apple Push Notification certificate if needed.
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