Cisco
500-445 · Question #3
500-445 Question #3: Real Exam Question with Answer & Explanation
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Question
In which two ways are chats transferred? (Choose two.)
Options
- AOnly open chat activities in which the customer has not left the chat session can be transferred.
- BChats can be transferred to departments directly.
- CAgents can transfer the chat activities based on the Maximum Task limit setting.
- DAgents have unlimited transfers of chat activity.
- EOnly one chat activity can be transferred at a time.
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