Cisco
500-445 · Question #29
500-445 Question #29: Real Exam Question with Answer & Explanation
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Question
What are three steps in a chat process flow? (Choose three.)
Options
- AThe agent selects chat in the gadget.
- BThe application server checks Chat EP configuration.
- CThe application server displays the chat to the agent with a notification.
- DThe customer initiates a chat and hits Chat Entry Point (EP).
- EEAAS notifies EAMS of DO_THIS_WITH_TASK.
- FEAAS Instances sends NEW_TASK message to MR PIM.
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