Cisco
500-442 · Question #50
500-442 Question #50: Real Exam Question with Answer & Explanation
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Question
Which two actions are Supervisors able to perform that Agents are unable to perform? (Choose two.)
Options
- AView Team Gadget in Finesse: Supervisors have access to the Team Performance gadget in
- Banswer Calls from Skill groups and PQs
- CCUC login
- DLog in to CCE Admin: Supervisors often have administrative privileges that allow them to
- ECUCMAPI
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