Cisco
400-007 · Question #194
400-007 Question #194: Real Exam Question with Answer & Explanation
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Question
In the case of outsourced IT services, the RTO is defined within the SLA. Which two support terms are often included in the SLA by IT and other service providers? (Choose two.)
Options
- Aresolution time
- Bnetwork reliability
- Cnetwork size and cost
- Dnetwork sustainability
- Esupport availability
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