An engineer is integrating Unity Connection with Cisco UCM. Which two actions must be configured so that recording and playback from the IP phones works at all times, including peak traffic hours?…

Question

Options

• AIncrease the number of voice ports.
• BIf it's a Unity Connection Cluster, ensure that replication is fine and not in split-brain mode.
• CThe phone system to which the phones are registered in Unity Connection has the Default
• DAdd dedicated dial-out ports with the allow trap connections setting selected.
• EEnsure that you have set up SIP Digest Authentication on the SIP trunk security profile.

• A
  17% (4)
• B
  4% (1)
• C
  75% (18)
• E
  4% (1)

Explanation

For Unity Connection to reliably handle recording and playback from IP phones - especially during peak hours - two things are essential. First (Option D), dedicated dial-out ports with 'Allow Trap Connections' enabled are required so Unity Connection can proactively initiate outbound connections to phones for playback/recording without waiting for an inbound call, ensuring capacity is reserved. Second (Option C), the phone system configuration in Unity Connection must have the correct default settings (e.g., Default VXML Gateway or Default Pilot Number) so the system knows where to route those interactions. Increasing voice ports (A) is a general sizing concern but not specifically tied to recording/playback. Split-brain (B) is a cluster replication issue unrelated to peak traffic. SIP Digest Authentication (E) is a security setting, not a capacity or routing requirement.

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