350-401 Question #6: Real Exam Question with Answer & Explanation

Question

A client device fails to see the enterprise SSID, but other devices are connected to it. What is the cause of this issue?

Options

• AThe hidden SSID was not manually configured on the client.
• BThe broadcast SSID was not manually configured on the client.
• CThe client has incorrect credentials stored for the configured hidden SSID.
• DThe client has incorrect credentials stored for the configured broadcast SSID.

Explanation

Explanation

When a client cannot see an SSID that other devices can connect to, the most logical cause is that the SSID is hidden (non-broadcasting) and the client simply hasn't been manually configured with the network name - without manual configuration, a hidden SSID is invisible to that device, explaining why others see it while this one doesn't. Option B is wrong because a broadcast SSID doesn't require manual configuration - it advertises itself automatically, so all nearby devices would see it without any special setup. Options C and D are wrong because incorrect credentials would cause a connection failure, not an inability to see/discover the network - the question specifically states the client fails to see the SSID, not that it fails to authenticate.

🧠 Memory Tip: Think of it this way - "Hidden = Must be told where to look." If a device can't see a network but others can connect, the network is hiding on purpose, and your device just hasn't been given the address. Credential errors only matter after you've already found the network.

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