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350-401 · Question #578

A network monitoring system uses SNMP polling to record the statistics of router interfaces. The SNMP queries work as expected until an engineer installs a new interface and reloads the router After t

The correct answer is B. The SNMP interface index changed after reboot.. After adding a new interface and reloading a router, SNMP queries failing for statistics are typically caused by the re-assignment of SNMP interface index (ifIndex) values.

Submitted by valeria.br· Mar 6, 2026Network Assurance

Question

A network monitoring system uses SNMP polling to record the statistics of router interfaces. The SNMP queries work as expected until an engineer installs a new interface and reloads the router After this action, all SNMP queries for the router fail. What is the cause of this issue?

Options

  • AThe SNMP community is configured incorrectly
  • BThe SNMP interface index changed after reboot.
  • CThe SNMP server traps are disabled for the interface index
  • DThe SNMP server traps are disabled for the link state.

How the community answered

(30 responses)
  • A
    7% (2)
  • B
    63% (19)
  • C
    20% (6)
  • D
    10% (3)

Why each option

After adding a new interface and reloading a router, SNMP queries failing for statistics are typically caused by the re-assignment of SNMP interface index (ifIndex) values.

AThe SNMP community is configured incorrectly

An incorrect SNMP community string would prevent *all* SNMP queries from working from the initial setup, not specifically after a hardware change and reboot.

BThe SNMP interface index changed after reboot.Correct

SNMP uses an `ifIndex` (interface index) to uniquely identify interfaces. When hardware changes, such as adding a new interface, or a device reboots, these `ifIndex` values can be dynamically re-assigned, breaking existing monitoring systems that relied on their prior static mappings.

CThe SNMP server traps are disabled for the interface index

Disabling SNMP server traps would prevent the router from sending unsolicited notifications, but it would not cause SNMP *queries* initiated by the monitoring system for interface statistics to fail.

DThe SNMP server traps are disabled for the link state.

Disabling traps for link state specifically would only affect notifications related to interface up/down status, not the ability to query general interface statistics via polling.

Concept tested: SNMP ifIndex persistence and issues

Source: https://www.cisco.com/c/en/us/support/docs/ip/simple-network-management-protocol-snmp/15236-snmp-ifindex.html

Topics

#SNMP#interface index#ifIndex#polling troubleshooting

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