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350-401 · Question #389

A company has an existing Cisco 5520 HA cluster using SSO. An engineer deploys a new single Cisco Catalyst 9800 WLC to test new features. The engineer successfully configures a mobility tunnel between

The correct answer is B. mobility MAC on the 9800 WLC. The issue of clients failing to roam after a 5520 WLC failover indicates the 9800 WLC does not recognize the secondary 5520 as a mobility peer, requiring its mobility MAC address to be configured on the 9800.

Submitted by kim_seoul· Mar 6, 2026Infrastructure

Question

A company has an existing Cisco 5520 HA cluster using SSO. An engineer deploys a new single Cisco Catalyst 9800 WLC to test new features. The engineer successfully configures a mobility tunnel between the 5520 cluster and 9800 WLC. Clients connected to the corporate WLAN roam seamlessly between access points on the 5520 and 9800 WLC. After a failure on the primary 5520 WLC, all WLAN services remain functional; however clients cannot roam between the 5520 and 9800 controllers without dropping their connection. Which feature must be configured to remedy the issue?

Options

  • Amobility MAC on the 5520 cluster
  • Bmobility MAC on the 9800 WLC
  • Cnew mobility on the 5520 cluster
  • Dnew mobility on the 9800 WLC

How the community answered

(26 responses)
  • A
    19% (5)
  • B
    69% (18)
  • C
    4% (1)
  • D
    8% (2)

Why each option

The issue of clients failing to roam after a 5520 WLC failover indicates the 9800 WLC does not recognize the secondary 5520 as a mobility peer, requiring its mobility MAC address to be configured on the 9800.

Amobility MAC on the 5520 cluster

Configuring the mobility MAC on the 5520 cluster itself is not the corrective action from the perspective of the 9800 WLC needing to recognize the failover target.

Bmobility MAC on the 9800 WLCCorrect

When the primary 5520 WLC fails and the secondary takes over, the 9800 WLC must be configured with the mobility MAC address of the secondary 5520 WLC to correctly establish a mobility tunnel to the new active controller, enabling seamless roaming post-failover.

Cnew mobility on the 5520 cluster

New mobility is the feature that allows communication, and the question states it was successfully configured, meaning the fundamental feature is in place but a specific configuration for HA is missing.

Dnew mobility on the 9800 WLC

New mobility is configured on the 9800 WLC, but the specific problem after failover points to a missing peer entry for the secondary WLC's MAC, not a complete lack of new mobility on the 9800.

Concept tested: WLC mobility group HA configuration

Source: https://www.cisco.com/c/en/us/td/docs/wireless/controller/9800/config-guide/b_wl_16_10_cg/m_new_mobility.html

Topics

#Wireless Mobility#WLC High Availability#Mobility MAC#Cisco Catalyst 9800 WLC

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