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Cisco

350-060 · Question #43

What is a key operational metric to measure the health of the incident management process?

The correct answer is D. Mean time to restore service. See the full explanation below for the reasoning.

Question

What is a key operational metric to measure the health of the incident management process?

Options

  • ANumber of successful changes
  • BMean time to resolve incidents
  • CNumber of incidents per severity level
  • DMean time to restore service

How the community answered

(63 responses)
  • A
    11% (7)
  • B
    6% (4)
  • C
    3% (2)
  • D
    79% (50)

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