Cisco
350-060 · Question #4
According to ITIL®v3 framework, which type of service operational management process is used to restore service as soon as possible to minimize operational impact through the managed network…
The correct answer is A. incident. See the full explanation below for the reasoning.
Question
According to ITIL®v3 framework, which type of service operational management process is used to restore service as soon as possible to minimize operational impact through the managed network environment?
Options
- Aincident
- Bproblem
- Cevent
- Dconfiguration
How the community answered
(44 responses)- A80% (35)
- B7% (3)
- C11% (5)
- D2% (1)
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