Cisco
350-060 · Question #24
350-060 Question #24: Real Exam Question with Answer & Explanation
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Question
According to ITIL®v3 framework, which set of tools is best suited to control relevant customer attributes in a centralized location allowing for relationships between assets, components, and services to be stored and maintained?
Options
- Adiscovery or automated audit tools
- Bbusiness service management tools
- Cconfiguration management system tools
- Dworkflow or process engine tools
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