Cisco
350-060 · Question #24
According to ITIL®v3 framework, which set of tools is best suited to control relevant customer attributes in a centralized location allowing for relationships between assets, components, and…
The correct answer is C. configuration management system tools. See the full explanation below for the reasoning.
Question
According to ITIL®v3 framework, which set of tools is best suited to control relevant customer attributes in a centralized location allowing for relationships between assets, components, and services to be stored and maintained?
Options
- Adiscovery or automated audit tools
- Bbusiness service management tools
- Cconfiguration management system tools
- Dworkflow or process engine tools
How the community answered
(56 responses)- A11% (6)
- B2% (1)
- C82% (46)
- D5% (3)
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