Cisco
350-060 · Question #23
According to ITIL®v3 framework, which type of tools is best suited to ensure management of a predefined workflow stream containing a set of tasks which can be managed around resource availability…
The correct answer is A. process control engine. See the full explanation below for the reasoning.
Question
According to ITIL®v3 framework, which type of tools is best suited to ensure management of a predefined workflow stream containing a set of tasks which can be managed around resource availability, timelines, status, and if needed escalation paths?
Options
- Aprocess control engine
- Bconfiguration management system
- Cdiscovery audit
- Dbusiness service management
How the community answered
(23 responses)- A83% (19)
- B9% (2)
- C4% (1)
- D4% (1)
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