Cisco
350-060 · Question #23
350-060 Question #23: Real Exam Question with Answer & Explanation
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Question
According to ITIL®v3 framework, which type of tools is best suited to ensure management of a predefined workflow stream containing a set of tasks which can be managed around resource availability, timelines, status, and if needed escalation paths?
Options
- Aprocess control engine
- Bconfiguration management system
- Cdiscovery audit
- Dbusiness service management
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