Cisco
350-060 · Question #100
350-060 Question #100: Real Exam Question with Answer & Explanation
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Question
You are working at a service provider NOC and have received a call from a customer who is complaining about slow network throughput between several branch offices. After following normal processes, you are unable to resolve the problem and must decide whether or not to escalate to the next level of support. Which two pieces of information should you gather to describe the slow throughput problem before escalating to the next level of support? (Choose two.)
Options
- Alist of procedures that you have already performed
- Bnumber of offices that are impacted
- Creason(s) why the network is running slowly
- Dtimes of the day that the network appears to be slow
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