Avaya
3312 · Question #61
A customer with Avaya Aura® Contact Center (AACC) requires a real-time report that will show up to 15 minutes of real time data on the screen, allowing the supervisor to identify trends as they…
The correct answer is D. Agent Map. See the full explanation below for the reasoning.
Question
A customer with Avaya Aura® Contact Center (AACC) requires a real-time report that will show up to 15 minutes of real time data on the screen, allowing the supervisor to identify trends as they emerge. Which Real-Time Display would accomplish this?
Options
- ATime Line Display
- BInterval to Date Display
- CBillboard Collection
- DAgent Map
How the community answered
(52 responses)- A4% (2)
- B2% (1)
- C10% (5)
- D85% (44)
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