A customer with Avaya Aura® Contact Center (AACC) wants to assign five agents to a new skill set in the most efficient way possible. How would the customer assign the agents to the skillset?

Question

Options

• ASelect all five agents from the Agents Details window, then drag and drop them to the new
• BAssign the new skillset to those agent's partition.
• CUse the skillset window from the skillset view to assign multiple agents.
• DUse the skillset section in the Agent Details window to assign all the agents at the same time

• A
  4% (2)
• B
  71% (32)
• C
  7% (3)
• D
  18% (8)

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