Avaya
3312 · Question #30
A customer would like incoming calls to queue to the skillset with the most agents in service. Which intrinsic would accomplish this?
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Question
A customer would like incoming calls to queue to the skillset with the most agents in service. Which intrinsic would accomplish this?
Options
- AMOST LOGGED AGENTS
- BOLDEST
- CLOGGED OUT AGENT
- DLOGGED AGENT COUNT
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