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3312 · Question #19

A customer with Avaya Aura® Contact Center (AACC) has created a script application. The customer would like to convert this script application into a now application. Which statement regarding…

The correct answer is C. The original script application must be in the Local View. See the full explanation below for the reasoning.

Question

A customer with Avaya Aura® Contact Center (AACC) has created a script application. The customer would like to convert this script application into a now application. Which statement regarding converting scripts is true?

Options

  • AOnly an administrator logged in with webadmin credentials can perform the conversion.
  • BThe original script application must be in the Contact Center View.
  • CThe original script application must be in the Local View.
  • DThe conversion of a script to a flow results in two scripts, the original script version and the

How the community answered

(21 responses)
  • A
    5% (1)
  • B
    19% (4)
  • C
    71% (15)
  • D
    5% (1)

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