3308 Exam Questions

A technician is trying to integrate the Avaya Contact Recorder (ACR) with the Avaya Aura Contact Center, in a SIP based Contact Center. Assuming that the only requirement is to rec...

On a standalone Avaya Contact Recorder (ACR), which switch type must be configured for SIP recording?

Which two servers require a License Activation Key? (Choose two.)

Before connecting to the Enterprise Manager server, on which ACR must unlimited strength encryption be enabled?

When an Avaya Contact Recorder (ACR) server is installed with more than one Network Interface Card (NIC), what should be set to indicate which NIC to use for audio and screen conte...

A subset of the information sent to the application logs can also be forwarded to one or more Syslog servers. Which steps are necessary to configure this Syslog on the Avaya Contac...

Which page of the Avaya Contact Recorder (ACR) web client is used for SIP recording configuration?

For integration with the Enterprise Management server, on which server does the EMA component of the recorder need to be enabled?

What is the default http port used for accessing the Avaya contact Recorder (ACR) web client?

A technician is trying to integrate the Avaya Contact Recorder (ACR) with the Avaya Aura Contact Center in a SIP-based Contact Center. What information is required to get the Avaya...

A technician is configuring the Avaya Contact Recording to work in a CS1000 environment with AST recording. Which entry must be added in the Avaya Contact Recording properties file...

Which user details must be specified under the CCT username and CCT password options of the Avaya Aura Contact Center Interface?

Under Avaya Workforce Optimization (WFO) Enterprise Manager, which three server roles are required for Avaya Contact Recorder (ACR) recorder? (Choose three.)

Which process allows the Avaya Workforce Optimization (WFO) Enterprise Manager to communicate updates to the Avaya Contact Recorder (ACR)?

For an Avaya Contact Recorder (ACR) topology consisting of Master, Standby and CRS, the ACR replay role is automatically assigned to which of the servers under Enterprise Managemen...

You receive an alarm on Avaya Contact Recorder saying a vacuum will be performed during the next restart, but you cannot afford to have the recorder do this on its next restart. Ho...

For Avaya Quality Monitoring, what is the name of the Microsoft SQL database that needs to be backed up?

For an Avaya Quality Monitoring Server, which three items should be backed up? (Choose three)

Which three directories should be excluded from anti-virus software running on the Avaya Quality Monitoring Server? (Choose three)

Which reports provides a summary of the current configuration of the Avaya Quality Monitoring system?

Which two prerequisites must be completed prior to installing Avaya Cognos Report for Enterprise Reporting? (Choose two)

You are installing Avaya Contact Recorder on a new site in a Windows environment. Which operating should you use?

Which three key components make up the Avaya Quality Monitoring Server? (Choose three)

Which three prerequisites must a technician complete to ensure that all Windows components are configured correctly prior to installing the Quality Monitoring application? (Choose...

Which two prerequisites must a technician take to ensure SQL 2008 is prepared correctly before the Quality Monitoring application can be installed? (Choose two)

A technician is preparing to install Enterprise Reporting on the Quality Monitoring server. What is the correct installation order for this installation to work correctly?

To configure a pool of ports for Avaya Aura Quality Monitoring (Avaya QM) on an Avaya Aura Contact Recording (Avaya CR) system, the ports needs to be obtained from an Avaya Aura Co...

Which two pre-requisites must be completed prior to installing Enterprise Reporting? (Choose two)

A technician has installed a now Avaya Aura Viewer server and configured It to store data coming from five different Avaya Aura Contact Recording (Avaya CR) systems. The technician...

A technician has carried some recording tests on Avaya Quality Monitoring, and found that there are no interactions from some of the agents. Which three configurations need to be v...

Within Avaya Quality Monitoring System Administration, where are the valid telephone extensions added?

A technician has successfully installed the Avaya Aura Quality Monitoring (Avaya QM) software on a client site, and needs to configure the Software. What needs to be configured at...

Which server role must be defined for a functioning Quality Monitoring server?

Which two Avaya Aura Monitoring Switch types are supported for configuring the system with supported Avaya switches? (Choose two)

Which role provides user access to edit the General Setup > Contact Interface Page, in the Avaya Contact Recorder client?

A technician has just installed an Aura Contact Recording (Avaya CR) system that uses Station Bulk Recording, the customer has provided the list of extensions, login IDs and skills...

When an Avaya Contact Recording server is installed with more than one Network Interface Card (NIC), what should be set to indicate which NIC to use for Audio and screen content st...

Which switch type must be configured for SIP recording on a standalone Avaya Contact Recorder?

To configure the system's foundation data, which Avaya Quality Monitoring web client do you need to access?

After integrating Enterprise Reporting with Quality Monitoring, a technician observes that the Avaya Quality Monitoring Extract Task fails to run. Which two factors cloud causes th...

Which statement describes the purpose of setting up an Avaya Quality Monitoring extract task on the Enterprise Reporting server?

A technician has just completed the installation of Enterprise Reporting on a server. Which two settings need to be changed on the Avaya Quality Monitoring server to integrate with...

On an Avaya Contact Recorder Master web client that is configured for CS1000, which options are available within the operations tab?

What are two types of reports which can be generated using Enterprise Reporting? (Choose two)

A technician has successfully completed installing the Avaya Cognos Reports server. The Avaya Cognos Reports URL is launched, and the success of the installation needs to be verifi...

The Avaya contact Recorder is licensed for 10 Avaya Quality Monitoring agent seats. Which configuration would be valid to use all 10 licenses?

A technician has successfully completed installing the Enterprise Reporting server. The Enterprise Reporting URL is launched, and the success of the installation needs to be verifi...

When creating the IFConnector Adapter of the Avaya Quality Monitoring system, what is the default port used by this adapter?

A technician has installed an Avaya Quality Monitoring application where each Avaya Quality Monitoring component was installed on a separate server. The technician needs to configu...

A technician has just completed installing and configuring the Avaya Quality Monitoring application on a single server. The server has C and D drive. The application and the data c...