A technician has installed a now Avaya Aura Viewer server and configured It to store data coming from five different Avaya Aura Contact Recording (Avaya CR) systems. The technician has created just a query for testing functionality and is able to retrieve calls and play them. The customer was called for information but they notice that there are no calls associated to one of the Avaya CRs (name ver2). What are two possible causes of this problem? (Choose two.)

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A. The query has not been released to Server2. C. Server2 was not included as a "Capture Platform" into the Viewer Administration page.

Answer

B. Server2 is a standby recorder for one of the other Avaya CRs, so it did not record any calls '

Answer

D. Grant rights were not granted to the customer for Server2.

Answer

E. Server2 was not included as a "Location" in the Viewer Administration page.

A technician has installed a now Avaya Aura Viewer server and configured It to store data coming from five different Avaya Aura Contact Recording (Avaya CR) systems. The technician has created just a

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