Avaya
3301 · Question #37
A standalone Contact Center Manager Administration (CCMA) server was configured as a member of a workgroup prior to Installation of the CCMA software. After the installation was complete, the CCMA…
The correct answer is C. Domain group policies are preventing the local IUSR_SWC account from accessing files and directories. See the full explanation below for the reasoning.
Question
A standalone Contact Center Manager Administration (CCMA) server was configured as a member of a workgroup prior to Installation of the CCMA software. After the installation was complete, the CCMA server was configured and tested; all Functions worked Directly. The site's network administrator's network administrator has added the CCMA server to a domain; users are now unable to log on to CCMA. What is the overall cause of this problem and how should you correct it?
Options
- ADomain group policies are not allowing CCMA services to run with the IUSR_SWC local account
- BA CCMA server that is part of a workgroup cannot be joined to a domain after installation.
- CDomain group policies are preventing the local IUSR_SWC account from accessing files and directories
- DDomain group policies have removed the local IUSR_SWC account from the local Administrators group.
How the community answered
(26 responses)- A12% (3)
- B4% (1)
- C81% (21)
- D4% (1)
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