3301 · Question #28
You must upgrade a contact center to Avaya Aura Contact Center (AACC) 6.x. The site is currently using Avaya NES Contact Center Rel 7.0 (CC7), with standalone Contact Center Manager Server (CCMS)…
The correct answer is D. 1. Make a complete backup of all CC7 data and configuration on each server. See the full explanation below for the reasoning.
Question
You must upgrade a contact center to Avaya Aura Contact Center (AACC) 6.x. The site is currently using Avaya NES Contact Center Rel 7.0 (CC7), with standalone Contact Center Manager Server (CCMS) Contact Center Manager Administration (CCMA), and Communication Control toolkit (CCT) servers the currently deployed software is Installed on Windows Server 2003 R2 standard Edition 32-bit x86, with Microsoft Service Pack 2 installed. You have verified that the existing servers meet the minimum hardware requirements for the site's deployment of AACC. What are the steps for performing an in-place upgrade from CC7 to AACC RIs 6.x, using the existing servers?
Options
- A
- Upgrade the operating system on each CC7 server to Windows Server 2008.
- B
- Upgrade the operating system on each CC7 server to Windows Server 2008.
- C
- Use the CCMT to migrate historical and configuration data from the servers.
- D
- Make a complete backup of all CC7 data and configuration on each server.
How the community answered
(45 responses)- A2% (1)
- B9% (4)
- C7% (3)
- D82% (37)
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