Avaya
3301 · Question #24
You want to install the Service Packs on your Avaya Aura Contact Center (AACC) co-resident server which contains Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA)…
The correct answer is B. Browse for the top level folder which contains all folders where Service Pack tiles are located, then. See the full explanation below for the reasoning.
Question
You want to install the Service Packs on your Avaya Aura Contact Center (AACC) co-resident server which contains Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA), and Communication Control toolkit (CCT). You have downloaded the Service Packs from the Avaya website. How can the Service Packs he installed using the Contact Center Patch Manager?
Options
- AAdd the folder containing each patch to the patch directory list in the Contact Center Patch Manager,
- BBrowse for the top level folder which contains all folders where Service Pack tiles are located, then
- CCopy all Service Pack files to the folder which was used to install the previous set of Service Packs,
- DCopy all Service Pack files to D:\Avaya\ServicePacks, then start the Contact Center Patch Manager.
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