Avaya
3301 · Question #14
3301 Question #14: Real Exam Question with Answer & Explanation
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Question
Which Avaya Aura Contact Center (AACC) historical report contains the time of arrival, Automatic Number Identification (ANI), answering agent, and final disposition for individual calls?
Options
- AContacts Details report
- BContacts Received by Skillset report
- CContact Summary report
- DContact Treatment report
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