Avaya
3300 · Question #48
A customer with Avaya Aura Contact Center wants callers, who are waiting to be answered by an agent, to hear a series of three different recorded announcements while they are waiting In queue. Which…
The correct answer is D. ASSIGN 1 TO loop_counter_cv SECTION wait_loop. See the full explanation below for the reasoning.
Question
A customer with Avaya Aura Contact Center wants callers, who are waiting to be answered by an agent, to hear a series of three different recorded announcements while they are waiting In queue. Which section of script would accomplish this scenario?
Options
- AASSIGN 1 TO loop_counter_cv
- BSECTION wait_loop
- CASSIGN 1 TO loop_counter_cv SECTION wait_loop
- DASSIGN 1 TO loop_counter_cv SECTION wait_loop
How the community answered
(30 responses)- A3% (1)
- B10% (3)
- C3% (1)
- D83% (25)
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