Avaya
3300 · Question #41
A customer with Avaya Aura Contact Center would like to use the Configuration Tool spreadsheet to add resources to the Contact Center. Which three tasks can be configured using this tool? (Choose thre
The correct answer is B. skillsets D. threshold classes E. presentation classed. See the full explanation below for the reasoning.
Question
A customer with Avaya Aura Contact Center would like to use the Configuration Tool spreadsheet to add resources to the Contact Center. Which three tasks can be configured using this tool? (Choose three.)
Options
- Aassignments
- Bskillsets
- Cscript variables
- Dthreshold classes
- Epresentation classed
How the community answered
(48 responses)- A13% (6)
- B81% (39)
- C6% (3)
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