Avaya
3300 · Question #16
3300 Question #16: Real Exam Question with Answer & Explanation
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Question
An agent In Avaya Aura Contact Center steps away from the phoneset without logging out or going into Not Ready- Upon return. It is discovered that the telephone has been logged out. What is the most likely explanation?
Options
- AThe "Longest Idle since Last ACD/CDN" calls expired, logging out the telephone.
- BThe Call Presentation Class "Return To Queue" was enabled for this telephone, a call was
- CThe Call Presentation Class "After Call Break for N seconds" was enabled for this telephone,
- DThe "Longest Idle since Login" expired, logging out the telephone.
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