Avaya
3300 · Question #11
A supervisor with Avaya Aura Contact Center would like to create a custom Application Display The data fields available are cumulative, fixed, and instantaneous. What is an example of a cumulative…
The correct answer is B. Average Answered Delay. See the full explanation below for the reasoning.
Question
A supervisor with Avaya Aura Contact Center would like to create a custom Application Display The data fields available are cumulative, fixed, and instantaneous. What is an example of a cumulative data field?
Options
- AApplication Name
- BAverage Answered Delay
- CCalls Waiting
- DService Level Threshold
How the community answered
(68 responses)- A12% (8)
- B79% (54)
- C6% (4)
- D3% (2)
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