3000 Exam Questions

Which three requirements are collected during the Infrastructure Data Gathering phase? (Choose three.)

Call routing in a multi-site SCN solution needs careful planning to prevent which three? (Choose three.)

The design for an IP Office has two locations. They will need phones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office wil...

A customer has opened up another location in London that will have four employees and wants to SCN this site with the current location in New York City which has an IP500 that has...

A customer is requesting space required for an IP500 and expansion modules. IT says that they have 12U space (2U = 73mm / 2.9") available in their rack. 35 DS phones and 30 analog...

A customer is running SIP phones that are locked down to G.729a. What is the bandwidth used for the speech of ten simultaneous calls?

A customer has opened up a new location in London that will have four employees. They want to SCN this site with the current location in New York City which has an IP500 that has b...

Which two licenses are required to support an Interactive Voice Response (IVR) and Text To Speech (TTS) enabled auto attendant? (Choose two.)

You need to implement the new tourist information center (TIC) in Milan. The requirement is to have an Auto Attendant that can supply up to three levels (caller can choose option 1...

Your customer has requested that you implement a plan to give their two sites complete resiliency. Which two will accomplish this? (Choose two.)

Which two cards can give the IP500 control unit the full ability to interface to a T1/E1 ISDN trunk without additional licenses? (Choose two.)

Which two are power option for IP telephones on the IP Office? (Choose two.)

Which supported hardware is needed to protect an analog extension port that is in a different building than the control unit?

A client requests VoiceMail Pro with UMS to be installed. During the installation process the option for UMS does not appear. What is the cause?

In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

Which three steps are needed to add a second IP Office unit to one-X Portal? (Choose three.)

When converting a 4620 series IP Phone to a VPN phone, which option on the phone must be changed on the phone and the 46xxupgrade.scr file to redirect the phone to the new firmware...

When installing one-X Portal for IP Office, what is the maximum number of systems that will be supported within a Small Community Network (SCN) on a single server?

With the release of 1.2 CCR, you now have the ability to have Wallboards. How is the number of unique Wallboard accounts determined?

In addition to IIS, which two other software prerequisites do you need for a CCR installation? (Choose two.)

Which three components must be installed on the IP Office Customer Call Reporter server hosting the IIS application? (Choose three.)

Secure Digital (SD) card commands can be invoked from which three sources? (Choose three.)

If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

Which tool should be used to reduce conflicts within the SCN?

A customer wants to set up two IP500v2 Office control units at different sites. Which H.323 supplementary service signaling method would you choose to automatically exchange inform...

A customer is implementing an IP Office with VoiceMail Pro. They would like the ability to control their voicemail boxes via the display on their IP hard phones at their desks. Whi...

On the IP Office SIP line, the customer has marked the Network Topology to "None". The IP Office STUN program is run on IP Office LAN1 and the results show "Symmetric Firewall" on...

What is the maximum number of supported SIP trunks in a IP500v2 with two VCM 32s and 2 Combination (Combo) Cards?

For what is the "Primary Trans. IP Address" on LAN2 used?

What is used within CCR for sending wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset?

Which feature on the IP Office allows the VoiceMail Pro to announce the name of a user in a mailbox without the user having to record their name?

Which three must be completed for an IP Office user to be counted in CCR as an agent? (Choose three.)

The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The phone will display "Alarm" and the prompt that...

Which three clients are supported for IP Office IMAP services? (Choose three.)

You have just installed the Customer Call Reporter (CCR) server. The customer wants to have the supervisor have real-time status of all groups and agents. They also want to set and...

CCR has been successfully installed. You want to use it for a group that has 15 agents in it. The agents are a mixture of DS and IP Phones. The hunt group is set for collective rin...

You are staging a new install with an IP500v2. The customer wants to use Embedded Voicemail (EVM) for voicemail recordings. The customer would like to maximize the capacity of the...

A client has five locations on a Small Community Network (SCN) with a centralized voicemail at the central site. The VoiceMail server is running out of resources to support all the...

After upgrading an IP Office to an IP500v2, a customer complains that their third-party call accounting software does not connect to the previously installed IP Office Delta Server...

A customer purchasing an IP500v2 with VoiceMail Pro requires that their sales force have the ability to check their voicemail from both Outlook as well as a secondary email address...

A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)

An IP Office with Embedded Voicemail (EVM) has the time set using the system phone. Each time the IP Office reboots the time changes to the wrong time. Which Windows command can be...

A customer has an IP500 and wants to install 28 IP hard phones and 20 Digital phones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated Voi...

A customer has multiple IP Offices that have been in operation for over three years. IP hard phone users are complaining that they are experiencing "one way audio" during the calls...

The system has had voice quality issues on T1/E1 calls the last few days. Which application can you use to see the history of errors on that line?

A user with a 1608 IP phone complains that they are unable to make an international call. The phone has the letter "R" displayed in the feature status area and the user can dial ot...

What does it mean when the system status light on an IP Office expansion (e.g. ATM16, DS/DT30) module is flashing green?

What is happening when an IP412 control unit system status light is solid red?

Click the Exhibit button. A new customer reported an issue on their sire in Milan. The IP telephone can login but cannot make calls to any agents that are using analog telephones....

Which three choices must be verified as part of a site survey? (Choose three.)