Avaya
3000 · Question #35
3000 Question #35: Real Exam Question with Answer & Explanation
Sign in or unlock 3000 to reveal the answer and full explanation for question #35. The question stem and answer options stay visible for context.
Question
You have just installed the Customer Call Reporter (CCR) server. The customer wants to have the supervisor have real-time status of all groups and agents. They also want to set and see alarms (e.g., low agents logged-in) on the same view. Is this possible?
Options
- AYes, but you also need to keep the mailing client (e.g., Outlook, Lotus) open; an email will be
- BYes, but you can see real-time status against Queue and Agents in a View tab; alarms must
- CYes, provide the correct settings in Supervisor Views.
- DYes, but a supervisor has to install the CCV software.
- ENo, this feature only works using the Compact Contact Center.
Unlock 3000 to see the answer
You've previewed enough free 3000 questions. Unlock 3000 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.