Which two statements about incoming WebEx call notifications on iOS and Android applications are true? (Choose two.)

Question

Options

• AWhen running in the background on Android, Firebase Cloud Messaging must use a notification
• BWhen running in the background on Android, Firebase Cloud Messaging must use a data
• CWebhooks are required with the iOS SDK only when the application is in the background.
• DWhen running in the background on iOS, Application Push Notifications must be configured to be
• EWebhooks are required in the foreground and background for iOS and Android applications.

• A
  10% (2)
• B
  70% (14)
• D
  15% (3)
• E
  5% (1)

Explanation

B is correct because Android's Firebase Cloud Messaging has two message types - notification messages and data messages. When a WebEx app is backgrounded on Android, a data message (high-priority) is required to wake the app and trigger the incoming call flow; a standard notification message lacks the ability to invoke the app's call-handling logic.

C is correct because on iOS, when the app is in the foreground, the WebEx SDK maintains an active persistent connection and receives calls directly - no webhook is needed. Only when the app is backgrounded (and iOS suspends that connection) are webhooks plus Apple Push Notifications (APNs) required to wake the app.

A is wrong because it states the opposite of B - Android background notifications require a data message, not a notification message. D is wrong (and appears truncated) but points at iOS push notification configuration; while APNs configuration is necessary, this option misrepresents the condition or mechanism. E is wrong because webhooks are not required in the foreground for either platform - the SDK handles foreground calls natively over its open connection.

Memory tip: Think "Data for Droid background" (both start with D), and "iOS only needs help when it's asleep" - i.e., webhooks kick in for iOS only when backgrounded, not when active.

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