300-920 · Question #9
Which two statements about using the Compliance Office role to manage data in Webex Teams are true? (Choose two.)
The correct answer is C. For direct rooms between two organizations, each compliance officer can manage data only from E. For direct rooms between two organizations, the compliance officer of either organization can. C and E together describe how the Compliance Officer (CO) role works for direct (1:1) rooms between users from two different organizations: each organization's CO can access the room, but is scoped only to their own organization's user data (C), and crucially, both…
Question
Options
- AFor group rooms with members from multiple organizations, only the compliance officer of the
- BThe compliance officer can manage data only for users who have granted the spark-compliance
- CFor direct rooms between two organizations, each compliance officer can manage data only from
- DFor group rooms with members from multiple organizations, either compliance offcer can manage
- EFor direct rooms between two organizations, the compliance officer of either organization can
How the community answered
(38 responses)- A16% (6)
- B5% (2)
- C76% (29)
- D3% (1)
Explanation
C and E together describe how the Compliance Officer (CO) role works for direct (1:1) rooms between users from two different organizations: each organization's CO can access the room, but is scoped only to their own organization's user data (C), and crucially, both organizations' COs have this access rather than just one (E). These two statements are complementary - C defines the data scope, E defines who gets access.
Why the distractors are wrong:
- A & D both misstate the group room rule. For group rooms with external members, only the CO of the space-creating organization has full management access - not "only one org but unclear which" (A) and not "either" CO (D).
- B is wrong because CO access is granted by an admin assigning the Compliance Officer role - it does not depend on individual users consenting via the
spark:compliancescope.
Memory tip: Think of direct rooms as a two-way mirror - each CO sees their own side clearly (C), and both mirrors are active simultaneously (E). For group rooms, ownership follows the creator, so only one CO holds the keys.
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