What are three functions of a regular call handler in Cisco Unity Connection? (Choose three.)

Question

Options

• AIt provides access to the corporate directory by playing an audio list that callers can use to reach
• BIt controls outgoing calls by enabling you to specify the numbers that Cisco Unity Connection can
• CIt collects information from callers by asking a series of questions.
• DIt answers calls and takes messages.
• EIt routes calls to users and other call handlers.
• FIt provides menus of options.

• B
  4% (1)
• C
  8% (2)
• D
  88% (21)

Explanation

In Cisco Unity Connection, a regular (standard) call handler serves three core purposes: it answers calls and takes messages (D) by greeting callers and recording voicemail, it routes calls to users and other call handlers (E) enabling flexible call flow design, and it provides menus of options (F) such as pressing keys to reach different destinations. Option A describes a Directory Handler, which plays an audio directory for name lookup. Option B describes call restriction tables or transfer rules. Option C describes an Interview Handler, which collects information through a series of sequential questions.

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