300-810 · Question #304
A collaboration engineer changed the IP addresses of a Cisco UCM cluster. After the change, internal users and external callers all report that Cisco Unity Connection cannot be reached by telephone. W
The correct answer is C. Modify the Cisco UCM IP address to the new IP address in the port group and reboot the cluster.. After changing the IP addresses of a Cisco UCM cluster, Unity Connection relies on the UCM port group configuration to communicate with the call-processing servers. Updating the UCM IP addresses in the port group and then rebooting the Unity Connection cluster ensures proper regi
Question
A collaboration engineer changed the IP addresses of a Cisco UCM cluster. After the change, internal users and external callers all report that Cisco Unity Connection cannot be reached by telephone. Which action resolves this issue?
Options
- AModify the Cisco UCM IP address to the new IP address in the port group and reset the port
- BChange the IP address of Unity Connection and reboot the cluster.
- CModify the Cisco UCM IP address to the new IP address in the port group and reboot the cluster.
- DChange the IP address of Unity Connection, and reboot the Cisco UCM and Unity Connection
How the community answered
(45 responses)- A9% (4)
- B2% (1)
- C82% (37)
- D7% (3)
Explanation
After changing the IP addresses of a Cisco UCM cluster, Unity Connection relies on the UCM port group configuration to communicate with the call-processing servers. Updating the UCM IP addresses in the port group and then rebooting the Unity Connection cluster ensures proper registration and restores call reachability for both internal and external users.
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