300-810 · Question #301
A user asks an administer requesting that callers who reach the user's greeting have the option to press a key to be transferred to the user's mobile phone number. The system restriction table…
The correct answer is B. The administrator changes the extension number on the Cisco Unity Connection Administration. After adding the "Transfer To Alternate Contact Number" Call Action, the administrator must configure the actual alternate contact number in the user’s profile on the Cisco Unity Connection Administration page. This step allows callers to be transferred to the user’s mobile…
Question
A user asks an administer requesting that callers who reach the user’s greeting have the option to press a key to be transferred to the user’s mobile phone number. The system restriction table currently blocks the mobile number. The administrator has already added the “Transfer To Alternate Contact Number” Call Action to the user’s Caller Input settings. Which step completes the configuration?
Options
- AThe administrator changes the extension number via the TUI conversation.
- BThe administrator changes the extension number on the Cisco Unity Connection Administration
- CThe user changes the extension number via the Cisco Unity Connection Cisco PCA page.
- DThe user changes the extension number via the TUI conversation.
How the community answered
(33 responses)- A6% (2)
- B82% (27)
- C3% (1)
- D9% (3)
Explanation
After adding the "Transfer To Alternate Contact Number" Call Action, the administrator must configure the actual alternate contact number in the user’s profile on the Cisco Unity Connection Administration page. This step allows callers to be transferred to the user’s mobile phone when they select the option, overriding any system restriction that previously blocked the number.
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