300-810 · Question #3
Which two Cisco Unity Connection logs are used to troubleshoot issues with Message Waiting Indicators? (Choose two.)
The correct answer is C. Connection Notifier E. Connection Conversation Manager. Two Cisco Unity Connection logs are relevant to MWI (Message Waiting Indicator) troubleshooting: Connection Notifier (C) is the primary component responsible for sending MWI on/off notifications to the phone system (e.g., turning the MWI lamp on a phone on or off when a new…
Question
Which two Cisco Unity Connection logs are used to troubleshoot issues with Message Waiting Indicators? (Choose two.)
Options
- AConnection IMAP Server
- BConnection Mailbox Sync
- CConnection Notifier
- DConnection Message Transfer Agent
- EConnection Conversation Manager
How the community answered
(27 responses)- A4% (1)
- B4% (1)
- C93% (25)
Explanation
Two Cisco Unity Connection logs are relevant to MWI (Message Waiting Indicator) troubleshooting: Connection Notifier (C) is the primary component responsible for sending MWI on/off notifications to the phone system (e.g., turning the MWI lamp on a phone on or off when a new voicemail arrives or is retrieved). Connection Conversation Manager (E) manages the call-handling conversation flow, including actions that trigger MWI state changes during a caller's interaction. The other logs - IMAP Server, Mailbox Sync, and Message Transfer Agent - handle email access, mailbox synchronization, and message routing respectively, and are not directly involved in MWI signaling.
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