300-810 · Question #291
A newly configured Cisco Unified Communications system with Cisco Unity Connection has been implemented in a company. There is a concern that the voicemail system can be used to make unauthorized…
The correct answer is C. phone PIN. The primary risk being described is toll fraud via the transfer feature - an external caller reaching the voicemail auto-attendant and being transferred to external numbers at the company's expense. Configuring a phone PIN forces callers to authenticate before they can access…
Question
A newly configured Cisco Unified Communications system with Cisco Unity Connection has been implemented in a company. There is a concern that the voicemail system can be used to make unauthorized calls by external callers. What must be configured to reduce this risk?
Options
- Aphone PIN and web application password
- BHTTPS and TLS for encrypted communication
- Cphone PIN
- DMobile and Remote Access
How the community answered
(39 responses)- A5% (2)
- B3% (1)
- C90% (35)
- D3% (1)
Explanation
The primary risk being described is toll fraud via the transfer feature - an external caller reaching the voicemail auto-attendant and being transferred to external numbers at the company's expense. Configuring a phone PIN forces callers to authenticate before they can access features like transfers or operator assistance, limiting unauthenticated access that could be exploited. HTTPS/TLS (B) encrypts data in transit but does not prevent fraudulent call transfers. Mobile and Remote Access (D) is unrelated. While a web password (A) secures the web inbox, it does not protect the phone-based voicemail interface from external callers.
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