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300-810 · Question #291

A newly configured Cisco Unified Communications system with Cisco Unity Connection has been implemented in a company. There is a concern that the voicemail system can be used to make unauthorized…

The correct answer is C. phone PIN. The primary risk being described is toll fraud via the transfer feature - an external caller reaching the voicemail auto-attendant and being transferred to external numbers at the company's expense. Configuring a phone PIN forces callers to authenticate before they can access…

Cisco Unity Connection

Question

A newly configured Cisco Unified Communications system with Cisco Unity Connection has been implemented in a company. There is a concern that the voicemail system can be used to make unauthorized calls by external callers. What must be configured to reduce this risk?

Options

  • Aphone PIN and web application password
  • BHTTPS and TLS for encrypted communication
  • Cphone PIN
  • DMobile and Remote Access

How the community answered

(39 responses)
  • A
    5% (2)
  • B
    3% (1)
  • C
    90% (35)
  • D
    3% (1)

Explanation

The primary risk being described is toll fraud via the transfer feature - an external caller reaching the voicemail auto-attendant and being transferred to external numbers at the company's expense. Configuring a phone PIN forces callers to authenticate before they can access features like transfers or operator assistance, limiting unauthenticated access that could be exploited. HTTPS/TLS (B) encrypts data in transit but does not prevent fraudulent call transfers. Mobile and Remote Access (D) is unrelated. While a web password (A) secures the web inbox, it does not protect the phone-based voicemail interface from external callers.

Topics

#Cisco Unity Connection#Voicemail Security#Phone PIN#User Authentication

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