A Cisco Unity Connection System has users imported from the Cisco Unified Communications Manager, which in turn is integrated with LDAP. A user has reset the LDAP password and can authenticate with…

Question

Options

• AThe Cisco Unity Connection administrator did not use the Synch Users option.
• BThe user does not have the default web application authentication rile associated in Cisco Unity
• CThe Cisco Unity Connection administrator changed the PIN in Cisco Unity Connection admin for
• DThe Cisco Unity Connection administrator forgot to use the Synch Users page, which must be
• EThe user is locked out of Cisco Unity Connection due to too many incorrect tries.

• A
  4% (1)
• B
  17% (4)
• C
  9% (2)
• D
  70% (16)

Explanation

Cisco Unity Connection does not automatically synchronize with LDAP in real time. When a user changes their LDAP password, the Unity Connection administrator must manually trigger a synchronization using the Synch Users page to pull the updated credentials from LDAP. Until that sync runs, Unity Connection still holds the old cached credentials and the user's new password will be rejected. Answer A is similar but less specific - D correctly identifies that the Synch Users page must be used after a password change specifically. Answer B and C describe unrelated admin configuration issues. Answer E (lockout) is unlikely since the user knows the correct new password and authenticates fine elsewhere.

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