You want to configure voicemail-to-email on Cisco Unity Express to send a copy of voicemail messages to an external server. You try to add the email address to a user profile and receive an alert that

Question

Options

• AEnable integrated messaging in the service configuration.
• BEnable the user account in the SMTP server settings.
• CConfigure the Outgoing E-mail From address under VM Configuration.
• DComplete the SMTP Configuration under System Settings.
• ESelect Enable System-Wide Notifications for all Messages under Notification Administration.

• A
  6% (2)
• B
  19% (6)
• C
  3% (1)
• D
  71% (22)

Explanation

The 'system-wide notification has been disabled' alert in Cisco Unity Express indicates two things are missing. Answer D is correct: you must complete the SMTP Configuration under System Settings to define the outgoing mail server that CUE will relay voicemail notifications through - without an SMTP server configured, the system cannot send any email. Answer E is correct: you must also navigate to Notification Administration and select 'Enable System-Wide Notifications for all Messages' to globally activate the notification feature. Answer A is incorrect because 'integrated messaging' is a different feature. Answer B is incorrect as enabling the user account on the SMTP server is not a CUE configuration step. Answer C (Outgoing E-mail From address) may be part of the setup but does not resolve the specific 'system-wide notification disabled' error.

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