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CompTIA

220-802 · Question #879

A technician has installed a secondary hard drive for a computer. However, the hard drive is not appearing under My Computer. The disk is receiving power, and appeared on the POST when Windows…

The correct answer is A. Disk Management. Disk Management (A) is the correct utility. Since the drive appears during POST, the hardware is recognized by the system. The drive is not showing in Windows because it has not been initialized, partitioned, or formatted - tasks performed in Disk Management. A new unformatted…

Hardware and network troubleshooting

Question

A technician has installed a secondary hard drive for a computer. However, the hard drive is not appearing under My Computer. The disk is receiving power, and appeared on the POST when Windows started. Which of the following Windows utilities would help configure the new hard disk?

Options

  • ADisk Management
  • BServices and Applications
  • CRemovable Storage
  • DDevice Manager

How the community answered

(28 responses)
  • A
    86% (24)
  • B
    4% (1)
  • C
    4% (1)
  • D
    7% (2)

Explanation

Disk Management (A) is the correct utility. Since the drive appears during POST, the hardware is recognized by the system. The drive is not showing in Windows because it has not been initialized, partitioned, or formatted - tasks performed in Disk Management. A new unformatted drive will not appear as a drive letter until it has a partition and file system assigned. Services and Applications (B) manages Windows services and WMI. Removable Storage (C) manages tape libraries and removable media devices. Device Manager (D) manages hardware drivers - since the drive shows at POST, the driver/hardware recognition is not the issue.

Topics

#Disk Management#secondary hard drive#partition initialization#disk configuration

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